Higher education personas

I've been using personas on website and CMS development projects for about 5 years now. It's still a fledgeling technique at the University of Edinburgh, so I thought I'd try and find out if personas were being used by other UK universities.

Ginny Reddish on content strategy

Ginny Reddish, author of the book on web writing - Letting Go of the Words - presented at a content strategy conference in London earlier this year. Her slides are available via her website.

Inline links - challenging to the reader and the writer

We don't advocate inline links on our University website. In fact, the corporate content management system won't allow them. There's a fair bit of debate on the topic of links appearing within the flow of a paragraph but no writing I've seen seems to focus on the web editor.

World usability day event at User Vision Edinburgh 14 Nov

World Usability Day is fast approaching and once again, those generous people at User Vision are running a free event to celebrate.

Simple & Usable - a 5 year old's view

I've been reading a great book: 'Simple and Usable' by Giles Colborne. I'd put it up there with Steve Krug's 'Don't Make Me Think'. It really is that good. What follows is a conversation with my 5 year old son about the book.