Friday, 29 July 2011

Prioritising usability problems

A really useful resource for anyone conducting usability tests and getting overwhelmed by the list of findings. How do you decide what to fix and what to live with?

Because ultimately, it's rare that anyone has the time and resources to address everything.

David Travis of Userfocus proposes a really simple decision making process and has produced a flowchart to accompany it.

One thing I'd suggest beyond this flowchart is classifying each issue according to how hard or expensive it is to address. There are minor problems that are worth prioritising if they only take a few minutes to fix.

How to prioritise usability problems - article by David Travis

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