Collaborative user research recording

If you've ever done user testing, you'll know that one of the most onerous aspects is reporting on findings. And then getting stakeholders to read them. This collaborative recording approach - including a spreadsheet template - could well be worth a try.

Lean UX case study

An interesting read - one consultant's experience of integrating user experience design techniques into a development process for a start up business.

Increase user focus for design teams

A couple of interesting articles by Jared Spool in which he shares his observations of effective and not-so-effective design and development teams as they strive for user-focused developments.