Christian Rohrer's graphing of user research techniques has been around for a while; he's just written a great article about it for Jakob Nielsen's useit.com.
Showing posts with label remote user testing. Show all posts
Showing posts with label remote user testing. Show all posts
Sunday, 16 November 2014
Friday, 3 October 2014
Remote testing session at User Vision
I went along to another excellent breakfast briefing session put on by Edinburgh UX consultants User Vision. They've made the slides available on Slideshare too.
Friday, 8 August 2014
Free remote usability testing taster
I've been a long time subscriber to the remote usability testing tool UserTesting.com. They've recently introduced a free taster service - "Peek" - which I recommend you try out.
Friday, 23 November 2012
User testing & analytics ROI case studies
Econsultancy present 8 examples of when testing an really interface paid off.
Saturday, 14 July 2012
Remote testing tool choice
A great article that not only outlines some of the best remote testing tools available, but categorises them and outlines what they're best for.
Wednesday, 13 June 2012
Testing internal search
Some great tips for scenarios when testing your website's search engine, from usertesting.com.
Labels:
remote user testing,
search,
usability,
usability testing tips
Thursday, 31 May 2012
Remote testing webinar
Jeff Sauro presents his approach to remote user testing, combining tracking and recording tools to great effect. The webinar includes a case study which is a great way to illustrate his approach.
Tuesday, 31 January 2012
Comparing usability testing methods
Jeff Sauro provides a comparison of different ways to approach usability testing - in person, remote moderated and remote unmoderated.
Tuesday, 24 January 2012
Remote user testing tips
An excellent introduction to using remote unmoderated user testing services like usertesting.com. If you've never tried and are considering giving it a whirl, read this first.
Eyetracking with a webcam
The author of an upcoming book on eyetracking blogs their experience of trying out an eyetracking service that uses nothing more than a webcam.
Sunday, 27 November 2011
First click vital - McGovern
Gerry McGovern talks about the importance of your website visitors' first click, referencing Bob Bailey's research findings and suggesting some tools to refine your site.
Friday, 11 November 2011
Remote user testing tips
12 useful titbits from usertesting.com. Many of these apply to in-person testing too.
usertesting.com have offered me a free trial code to pass to friends, so if you work at the University of Edinburgh and want to try out a $39 test for free, email me by 15 November. Has to be worth a try!
usertesting.com have offered me a free trial code to pass to friends, so if you work at the University of Edinburgh and want to try out a $39 test for free, email me by 15 November. Has to be worth a try!
Monday, 26 September 2011
Reasons to try remote testing
A nice little article in which Jeff Sauro lists his 5 reasons why he likes remote testing. He lists a few services he's involved with too, so if you're new to this kind of thing there are a few companies to investigate.
Saturday, 27 August 2011
Why people leave your website
A nice little article, including video footage, which highlights 5 common usability problems. I particularly like the points that are the real fundamentals, underlining what happens when you're not 100% clear about what your site is there to do.
Saturday, 25 June 2011
Remote user testing sample script
I've written before about the usertesting.com service, which I've used and I like. Here's a scenario and example task script written to recruit participants to try out a shopping cart.
Tuesday, 29 March 2011
Usability blooper videos - usertesting.com
Usertesting.com (a service I rate very highly) are posting videos to a blog highlighting usability problems with a range of major websites.
Thursday, 14 October 2010
Remote user testing tools summarised
If you're looking for unmoderated remote user testing, the choice of services at the moment can be overwhelming. This article goes through the different types of services available and lists a few companies you might want to try.
Labels:
click analysis,
remote user testing,
usability,
web analytics
Saturday, 14 August 2010
Remote usability testing advice
A useful article if you're considering the quick and cheap option of remote usability testing. Nate Bolt does a good job of discussing some pros and cons.
Friday, 27 November 2009
usertesting.com - big thumbs up
Today I reviewed some usability tests I recently commissioned through usertesting.com. Very pleased with the results too.
I asked 5 US humanities students to perform a couple of quick tasks on a school website, then comment on a few things relating to content and layout.
I got a set of 15 minute videos of students performing tasks and, on the whole, talking quite eloquently throughout.
As is always the case with user testing, I got some great participants and some not-so-good. But this would have happened if I'd grabbed students at an open day and tested with them myself. Two great, two good-to-ok, and one a bit off-the-wall that I'm going to try and get a refund on.
[FOLLOW UP: I got my refund in the form of a test credit a couple of days later. No problem, no quibbles.]
So Steve Krug's recommendation held good. I'd definitely recommend usertesting.com and already have another set of tests to review - this time with UK students. No doubt I'll use the service again.
I guess the trick is to establish the right scenario, set the right tasks and you'll learn something worthwhile. I can do this quite competently because I've made my fair share of mistakes over the past 9 years and got to see the results of my flawed tasks first hand.
The one benefit of running tests yourself I suppose - and particularly when you're a beginner - is that you can adjust questions on the hoof when you screw up. And you can pose impromptu questions or direct things when you're not getting what you want. With usertesting.com you just set it up and let it loose. Then you get what you're given...
usertesting.com - remote usability testing, great value, minimal hassle
Follow up related post: Remote usability testing advice (August 2010)
I asked 5 US humanities students to perform a couple of quick tasks on a school website, then comment on a few things relating to content and layout.
I got a set of 15 minute videos of students performing tasks and, on the whole, talking quite eloquently throughout.
As is always the case with user testing, I got some great participants and some not-so-good. But this would have happened if I'd grabbed students at an open day and tested with them myself. Two great, two good-to-ok, and one a bit off-the-wall that I'm going to try and get a refund on.
[FOLLOW UP: I got my refund in the form of a test credit a couple of days later. No problem, no quibbles.]
So Steve Krug's recommendation held good. I'd definitely recommend usertesting.com and already have another set of tests to review - this time with UK students. No doubt I'll use the service again.
I guess the trick is to establish the right scenario, set the right tasks and you'll learn something worthwhile. I can do this quite competently because I've made my fair share of mistakes over the past 9 years and got to see the results of my flawed tasks first hand.
The one benefit of running tests yourself I suppose - and particularly when you're a beginner - is that you can adjust questions on the hoof when you screw up. And you can pose impromptu questions or direct things when you're not getting what you want. With usertesting.com you just set it up and let it loose. Then you get what you're given...
usertesting.com - remote usability testing, great value, minimal hassle
Follow up related post: Remote usability testing advice (August 2010)
Labels:
remote user testing,
usability,
usability companies
Thursday, 29 October 2009
Online usability tools - some free, some charging
A couple of articles that promote or review online usability services. Some of these I've tried, some I've yet to explore.
If anyone tries any of these out, leave a comment. I'll blog any that I find to be useful.
22 Cheap or Free Web Usability Tools, Part 1 (the first 6)
Turn Right On Usability Lane
Of those listed, I'm currently trying out userfly.com, usertesting.com and fivesecondtest.com...
If anyone tries any of these out, leave a comment. I'll blog any that I find to be useful.
22 Cheap or Free Web Usability Tools, Part 1 (the first 6)
Turn Right On Usability Lane
Of those listed, I'm currently trying out userfly.com, usertesting.com and fivesecondtest.com...
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