Nicole Fenton tells us a couple of stories that lead to some really great points and advice on labels, help and error messages for user interfaces. This is a transcript of a presentation, and it reads like a really nice, engaging article.
Nicole's tips:
- Start with questions.
- Be a good tour guide.
- Turn your chair.
- Show you care.
- Write iteratively
Interface Writing: Code for Humans - article by Nicole Fenton
Nicole co-authored a book, Nicely Said: Writing for the Web with Style and Purpose, which on the strength of this and a few other of her articles I'm definitely going to check out.
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