Lots of hints and tips, and step by step instructions.
I look at Web analytics as one more tool in my research toolbox.
While I might use focus groups to get opinions on issues to explore or usability tests to look at the performance of specific areas of the site, I use analytics to find areas that might be otherwise overlooked.
The findings from my analytics reports influence the information architecture and the content strategy of a site just like any other piece of research and also can provide a way to pave the way for future research.
Web analytics and information architecture - article by Hallie Wilfert
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