A head-to-head comparison of the usability of two big Scottish newspapers' websites. Covering a range of criteria, with examples and advice, it's worth a read.
While online newspapers may be a type of website with distinct differences to higher education, there are enough similarities to make it worthwhile for university website managers. The challenges of user engagement and content management in large information-driven sites are much the same as we face in higher education.
Newspapers in Scotland usability showdown - article by Chris Rourke for Uservision