FAQs - not great for UX, whatever Nielsen says

At the end of last year, Nielsen Norman Group published an article talking up the website FAQ. I usually only post on positives and what I think is good advice, so didn't blog about this as I didn't agree. However, a couple of responses to this contentious article are well worth a read.

The fold still matters, says Nielsen

Jakob Nielsen's company have just released an interesting study on user attention and willingness to scroll. The bottom line: the top of the page is still critically important despite the wide range of browsing devices now in use.