Usability expert Jakob Nielsen recently wrote an article summarising his recommendations for mobile website, which prompted quite a degree of anger in the design community. So much so that he responded to some of the feedback via an interview in .net magazine.
Monday, 30 April 2012
Sunday, 22 April 2012
Saturday, 21 April 2012
A couple of articles that go through why your customer experience should be at the top of your agenda. 'Customer experience' is an increasingly popular term these days, but you could just as easily say 'target audience experience' or 'student experience'.
Monday, 16 April 2012
The next session run by the Scottish Usability Professionals Association will be on developing web accessibility guidelines and a web accessibility culture.
Edinburgh usability consultants User Vision are running another of their free breakfast briefing sessions on Thursday 26 April. This time the topic is Information Architecture.
Saturday, 14 April 2012
I contributed to the 4th edition of Jakob Nielsen's Usability Return on Investment report, getting a site licensed copy for the University in the process.