Usability ROI Nielsen report - Free to University of Edinburgh colleagues

I contributed to the 4th edition of Jakob Nielsen's Usability Return on Investment report, getting a site licensed copy for the University in the process.



It's basically 30 pages looking at the costs and benefits of usability testing and user centred design, followed by a ton of case studies. Details of a project which significantly improved editorial processes in our Content Management System are on pages 182-5.

If you're a member of staff or a student at the University of Edinburgh, you can download a copy.

Usability ROI report by the Nielsen Norman Group (University of Edinburgh EASE login required)

You can also get a couple of other NNG reports from this page which we have site licenses for:

• 230 usability testing tips
• College students on the web

Buy the Usability ROI report from the Nielsen Norman website