Sunday 16 November 2014

What user research when?

Christian Rohrer's graphing of user research techniques has been around for a while; he's just written a great article about it for Jakob Nielsen's useit.com.

Lou Rosenfeld, elephants and research silos

A lovely article in which Lou Rosenfeld tells a few stories and makes a very important point - bring together what you learn from different research techniques for maximum insight.