Thursday, 26 July 2012
I ran a pilot session at the University of Edinburgh yesterday with the aim of pulling together colleagues with an interest in user experience. My intro slides are available on Slideshare.
A presentation by the founder of foodspotting.com in which she goes through how she turned her concept into reality by communicating her vision of the user experience.
Friday, 20 July 2012
This month's Scottish Usability Professionals Association event is titled: "The Role of Persuasion, Emotion and Trust in Customer Journeys" and is happening on 26 July 2012 at 6.30.
Tuesday, 17 July 2012
I ran a workshop at last month's IWMW 2012 conference on how we manage the University of Edinburgh's corporate CMS, our challenges and where we're looking to in the future. The initial presentation led into a couple of activities and some great discussion among the 30+ higher education web managers who came along.
Saturday, 14 July 2012
Too much choice confuses. It can paralyse. Matt Klawitter shares his experience working on US university website redesigns, the research that informed and backed up decisions, and the culture that continues to resist a drive for greater simplicity.
This article was written for user experience professionals to encourage them to cut out the jargon. But actually, it's also a great outline of the most common techniques for everyone in plain English.
Thursday, 12 July 2012
Content strategy is something everyone involved with information-driven websites should care about. And content is an intrinsic part of the user experience on university websites. Kristina Halvorson's article explains and connects the two disciplines - content strategy and user experience.
An interesting summary of a report on UK Government ICT strategy and where they need to up their game. Seemed to me to be the same story I've encountered in 10+ years of public sector web management.