If you've conducted usability tests and reflected on how the sessions went, you'll already know that the instructions you give affect the behaviour of the test participants. Particularly when you accidentally pose leading questions. This eyetracking study confirms what we already knew with some fascinating examples.
Tuesday, 22 February 2011
An excellent article on how and when to tag your images with alternate (ALT) text. Examples of good and bad practice help us understand how this image substitute text should be used. A must read for every web publisher.
Nielsen reviews 3 basic usability testing techniques - Competitive testing, parallel design and iterative design - and concludes the greatest benefit comes from combining them together.
An interview with the Director of Strategic Digital Communications at the School of Medicine and Biomedical Sciences at the University at Buffalo who outlines how and why they undertook a full content review in the process of overhauling their web presence.
Jakob Nielsen summarises his recent usablity studies on not-for-profit websites, focusing on users trying to donate their money, time or things they no longer need. Some interesting, and not so surprising findings.
I watched an interesting webinar last week by Dave Briggs. He was talking about how collaboration in the public sector can be enhanced through the use of social media. While his focus was on local government and intranets, the parallels with our university website project were hard to miss.
Wednesday, 16 February 2011
Sunday, 6 February 2011
David Travis talks through 7 points around prototyping myths. Not sure that I agree with each one 100%, but all the points are good prompts to think more about how and why we prototype. Plus there are some great links to resources and further reading.
Saturday, 5 February 2011
Jeff Sauro digs into his back catalogue of usability testing data to analyse whether participants with prior experience of a website or application respond differently to those with no experience.