Maturing UX in our organisations - seminar write up

I attended yet another excellent free breakfast briefing put on by Edinburgh consultants, User Vision. This time the topic was the UX maturity of organisations.

UX Maturity - free breakfast briefing in Edinburgh in February

User Vision are running another of their great, free sessions next month. This time the topic is UX maturity in the organisation.

IA & Content Strategy - my bluffers guide to open source developers

I gave a presentation today at the Edinburgh Open Source Breakfast session, a monthly developers meet up. I had 40 minutes on the topic of information architecture and content strategy so even squeezing in a bluffer's guide was a bit of a tall order.

What's with UX in Higher Ed? My presentation to IWMW 2014

Earlier this month, I presented at the UK Higher Education Web Managers Conference, IWMW. I talked about how user experience skills and techniques aren't as prevalent in higher education as they are in other sectors and why I thought this might be. The slides were quote and image heavy, so here is a transcript of what I said, interspersed with what my audience were tweeting as they listened.

Social media integration in websites

I've been thinking about social media sharing buttons recently. We're developing a new CMS for the University of Edinburgh at the moment, and this kind of functionality is on the to-do list. I'm currently wondering whether they're worth bothering with at all.

People - the biggest challenge in content management

I had a flick through a slide deck by content strategist and author Sara Wachter-Boettcher the other day. A couple of quotes really stood out for me and set me reflecting on the major CMS project we're working on right now.

UX Scotland 2013 - slides, resources & write up

The UX Scotland conference took place 20 & 21 June here in Edinburgh and I was lucky enough to go along. Lots of great resources from the sessions are now online, and I've summarised a few notes I jotted as I listened.

Big content strategy challenges from Rahel Bailie

At last week's UXPA Scotland session, we were lucky enough to have author and content strategist Rahel Anne Bailie. Her talk prompted a bit of food-for-thought for me, and highlighted a few resources and bits of follow up reading.

Steve Krug talks agile UX

Steve Krug gives a presentation to a group of developers for Outsystems. Video and slides are available, along with Outsystems' short eBook on usability rules for developers.

The future of content management - Karen McGrane

Content strategist Karen McGrane gives an hour long presentation on where she sees web content consumption going and the challenges this presents to web publishers. To be fair, it's not just the future - these are the challenges we're facing right now and have been for a good while.

Confab Content Strategy Conference write up

Gutted that I couldn't go to the London content strategy conference, Confab 2013 as it has a number of sessions with authors, thinkers and speakers I admire. Thankfully, Martin Belam has written blog posts to summarise each session.

Calls to action tips

What's a call to action? It's the reason a web page exists. The thing you want your reader to do next.  This presentation provides 20 do's and don'ts, covering a range of graphical and editorial considerations.

UX presentation for CIM

This week I had the pleasure of presenting at a Chartered Institute of Marketing (CIM) conference in Edinburgh. My presentation? "Marketing is dead, long live user experience!" (I didn't get lynched).

Web writing quick tips videos

Five short videos on improving your web writing, with a focus on higher education.

Distracting user experiences

Giles Colborne of cxpartners gave a great presentation to the UXPA Scotland this week. He talked about the implications of being distracted, and how designers need to be responsible and concious of context of use.

Edinburgh UX event - 2 October 2012

There's a really interesting sounding session happening next week in Edinburgh - Driven to distraction: a presentation by Giles Colborne from cxpartners. It's the latest event put on by UXPA Scotland (was the Scottish UPA).

Usability fix tactics

A write up of a UX workshop run by Caroline Jarrett and Francis Rowland on how to get usability problems fixed. This follows on from a survey by Caroline and Steve Krug on why usability issues often go unfixed.

Edinburgh UX group session slides

I ran a pilot session at the University of Edinburgh yesterday with the aim of pulling together colleagues with an interest in user experience. My intro slides are available on Slideshare.

My UCD workshop at IWMW 2012 Edinburgh

I ran a workshop this week at IWMW 2012 which was hosted here at the University of Edinburgh. In it I went through some user centred design techniques I've used on a range of projects.

Why customer experience matters

A couple of articles that go through why your customer experience should be at the top of your agenda. 'Customer experience' is an increasingly popular term these days, but you could just as easily say 'target audience experience' or 'student experience'.