Sunday, 27 November 2011

Usability review mistakes

If you don't have an opportunity for testing, then a usability review might be a viable alternative. But you really need to have prior experience of running tests and observing users to do this successfully.

This article by David Travis has some really useful pointers, plus links to additional resources and articles, if a usability review is something you're considering.

David's 4 key mistakes:

  • Problem #1: The reviewer fails to take the user’s perspective
  • Problem #2: The review is based on the opinion of one reviewer
  • Problem #3: The review uses a generic set of usability principles
  • Problem #4: The reviewer lacks experience

Do you make these 4 mistakes when carrying out a usability review? - article by David Travis

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