Some UX myths debunked

Frank Guo explains why 3 commonly held 'rules' of usable websites aren't true for uxmatters.com

Calls to action tips

What's a call to action? It's the reason a web page exists. The thing you want your reader to do next.  This presentation provides 20 do's and don'ts, covering a range of graphical and editorial considerations.

UX Apprentice - a beginner's tutorial

A nice resource from the Basamiq people that takes you through the fundamentals of user experience design quickly and simply.

Search enhancement - invest in people

Gerry McGovern writes about search, inspired by a New York Times article. The point? No matter how smart technology gets, the best search experience needs human involvement.

UX presentation for CIM

This week I had the pleasure of presenting at a Chartered Institute of Marketing (CIM) conference in Edinburgh. My presentation? "Marketing is dead, long live user experience!" (I didn't get lynched).

Today's top web design & UX mistakes

A couple of articles with one thing in common - mistakes being made today on websites again and again. One focusing on user experience and one on web design boo-boos.

How organisations stifle good design

An excellent opinion piece by Leisa Reichelt on the challenges faced by designers. Not tricky design problems though. Organisations, politics, ego and immovable complex processes. Sound familiar?

Customer journey mapping resources for better UX

Leisa Reichelt, a user experience consultant, sells her services and at the same time does a great job of succinctly explaining what a customer journey map is and why it should be important to you.