Most people come to the web for information, not for a complete document. They don’t want the user manual; they want instructions for the task they are doing. They don’t want the handbook; they want the answer to specific questions. They want usable, manageable pieces.
Breaking up large documents for the web - article by Ginny Redish
Letting Go of the Words - Writing Web Content that Works - book by Ginny Redish
No comments:
Post a Comment