Wednesday, 14 July 2010

Preparing for usability testing

A couple of great articles on organising usability testing, with lots of useful tips on things like setting the right tasks, phrasing your scenarios and recruiting participants.

Are You Really Prepared for Your Usability Study? The Three Steps for Success - article by Christine Perfetti for

Creating usability test tasks that really motivate users - article by David Travis for

If you're wondering whether you really can be bothered running some tests, consider this from Gerry McGovern:

The age of intuition, gut instinct, opinion, and natural creativity is on the wane...

The worst way to design a website is to get five smart people in a room drinking lattes and posting post-it notes. The longer you leave them the worse the website becomes.

The next worst way is to get 10 customers in a room drinking lattes and giving their opinions on the new design...

It's not what people say, it's what they do - article by Gerry McGovern

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