A useful reference article which looks at the difference between finding usability problems and predicting success rates.
Sunday, 19 December 2010
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I've picked on a few UK usability companies who have published case studies of what they've done for their clients. These are nice, succinct stories of what can be achieved when adopting a user-focused approach for your website development or enhancement project.
Jakob Nielsen reports on his latest round of research on email newsletter usability, and compares findings with his previous 3 studies in this area. Worth a read if you regularly send out email updates.
What makes a good web team? One that covers all the bases in the development and management of a user-focused website? Jesse James Garrett has a model which works for both small and large teams as he focuses on key skills - his 9 pillars - which can be covered by one or more members of a multi-disciplinary team.